Legal notice

Legal Notice

Last Updated: September 15, 2026

This Legal Notice applies to your access to and use of facilityready.us and to purchases made through the FacilityReady online store.

FacilityReady is operated by Storevia Limited and offers business and facility supplies for offices, retail stores, restaurants, warehouses, schools, facility management companies, and other commercial or institutional environments.

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and Your Privacy Choices page.

Nothing in this Legal Notice excludes or restricts any consumer right, warranty, remedy, or liability that cannot legally be excluded.

Business Information

Store Name: FacilityReady
Legal Business Name: Storevia Limited
Business Type: Online Retail Store
Main Category: Business and Facility Supplies
Website: https://facilityready.us
Email: dorhapuspia@gmail.com
Phone: +1 (936) 260-5549

Legal Business Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

FacilityReady is an online-only retail store. The business address above is provided for official correspondence and is not a walk-in store, showroom, customer service center, warehouse, or automatically approved return address.

Do not send product returns to this address unless FacilityReady provides written authorization confirming it as the correct return destination for your order.

Scope of Products

FacilityReady may offer products within categories such as:

  • Janitorial and sanitation supplies
  • Workplace safety products
  • Personal protective equipment
  • Packaging and shipping supplies
  • Commercial doors and door hardware
  • Commercial lighting
  • Retail fixtures and equipment
  • Food service equipment and supplies
  • Digital signage and display equipment

Products may be designed for commercial, institutional, industrial, workplace, or general business use. The inclusion of a product in a particular category does not guarantee that it is suitable for every workplace, facility, application, or regulatory requirement.

Product Information

FacilityReady makes reasonable efforts to display accurate product information, including descriptions, photographs, dimensions, materials, capacities, specifications, compatibility details, included components, prices, and availability.

Product information may change or vary because of:

  • Manufacturer updates
  • Model revisions
  • Packaging changes
  • Measurement methods
  • Production tolerances
  • Supplier information
  • Screen and device settings
  • Lighting and photography conditions
  • Typographical or system errors

Images may show accessories, surrounding objects, installation examples, or display settings that are not included with the product. Customers should review the written product description and included-components information before purchasing.

Product colors may appear differently on different monitors or devices.

Dimensions and measurements may be approximate unless expressly identified as exact. Customers should allow for reasonable measurement tolerances and confirm all critical measurements before purchasing, installing, or modifying a product.

If you identify a material conflict or error in a product listing, contact us before using or installing the product.

Product Selection and Compatibility

Customers are responsible for determining whether a product is suitable for their intended purpose, facility, existing equipment, environment, and applicable requirements.

Before placing an order, review all relevant details, including:

  • Product size and dimensions
  • Weight and load capacity
  • Materials and surface compatibility
  • Model and replacement-part compatibility
  • Voltage, wattage, amperage, and plug type
  • Mounting pattern and installation method
  • Door size, handing, frame type, and hardware preparation
  • Screen size and VESA mounting pattern
  • Indoor, outdoor, wet-location, or environmental rating
  • Food-contact suitability
  • Temperature limitations
  • Chemical compatibility
  • Required certifications
  • Included and separately sold components

A product title, image, collection placement, search result, or general description should not be used as the sole basis for determining compatibility.

If a customer orders an unsuitable product because of incorrect measurements, an incorrect specification, failure to review the listing, or incompatibility with existing equipment, return shipping may be the customer’s responsibility under our Return & Refund Policy.

Safety and Regulatory Notice

Some products sold by FacilityReady may relate to workplace safety, emergency preparation, food service, sanitation, chemicals, commercial electrical systems, door hardware, material handling, or other regulated activities.

The display or sale of a product does not represent or guarantee that the product:

  • Meets every law, code, standard, or regulation
  • Is approved for every workplace or jurisdiction
  • Is suitable for every hazard or application
  • Replaces a required safety assessment
  • Replaces employee instruction or professional training
  • Satisfies every insurance or inspection requirement

Employers, building owners, facility managers, contractors, and purchasers are responsible for evaluating their own requirements and confirming that selected products comply with applicable federal, state, local, workplace, building, fire, electrical, health, food-safety, and accessibility requirements.

Product standards and certifications may vary by model. Customers should verify certification marks and documentation for the exact product being purchased.

Personal Protective Equipment

Personal protective equipment must be selected according to the specific hazard, exposure level, working conditions, required protection rating, and applicable workplace requirements.

The use of gloves, safety glasses, hearing protection, face shields, high-visibility clothing, masks, or other protective products does not eliminate all risk.

Employers remain responsible for conducting required hazard assessments, providing appropriate equipment, ensuring correct fit, training workers, inspecting equipment, and replacing worn, damaged, contaminated, or expired products.

FacilityReady does not determine the protection level required for a particular workplace or task.

Chemicals and Consumable Products

Cleaning chemicals, disinfectants, adhesives, aerosols, batteries, absorbents, and other consumable or regulated products must be handled, stored, transported, used, and disposed of according to their labels and manufacturer instructions.

Do not combine chemical products unless the manufacturer expressly permits it.

Customers are responsible for reviewing available warnings, ingredient information, dilution requirements, surface compatibility, ventilation requirements, safety data, and protective-equipment instructions before use.

Keep chemicals and regulated products away from children and unauthorized users.

Some products may be restricted from shipping to certain destinations because of carrier rules, hazardous-material requirements, or applicable law.

Installation and Use

Some products require assembly, wiring, mounting, adjustment, programming, calibration, ventilation, or professional installation.

Unless expressly stated otherwise, FacilityReady does not provide installation, assembly, electrical work, plumbing work, structural modification, programming, inspections, permits, or other professional services.

Products such as commercial lighting, electrical controls, automatic-door equipment, exit hardware, mounted displays, cooking equipment, shelving, and heavy fixtures may require installation by a qualified professional.

Customers and installers must:

  • Follow all manufacturer instructions
  • Use appropriate tools and mounting hardware
  • Disconnect power where required
  • Observe product ratings and load limits
  • Confirm structural support
  • Maintain required clearances and ventilation
  • Obtain any necessary permits
  • Follow applicable building and safety codes
  • Test the completed installation before normal use

FacilityReady is not responsible for damage or injury caused by misuse, improper installation, unauthorized modification, incorrect wiring, overloading, neglect, or use outside the stated purpose, to the extent permitted by law.

No Professional Advice

Information on facilityready.us is provided for general product information and shopping assistance.

Website information does not constitute:

  • Legal advice
  • Engineering advice
  • Architectural advice
  • Medical advice
  • Occupational safety advice
  • Electrical advice
  • Fire-safety advice
  • Food-safety advice
  • Regulatory or code-compliance advice
  • Professional installation instructions

Customers should consult an appropriately qualified professional or relevant authority when a purchase, installation, or use decision requires specialized knowledge.

Pricing and Availability

Prices, promotions, discounts, product availability, and shipping options may change without prior notice.

Adding a product to a shopping cart does not reserve the product or guarantee availability.

FacilityReady may correct typographical, pricing, specification, inventory, or system errors. If a material error affects an order, we may:

  • Contact the customer for instructions
  • Cancel the affected item
  • Issue a refund to the original payment method
  • Offer an available alternative with the customer’s agreement

We will not charge a corrected higher price without the customer’s agreement.

We may limit quantities or discontinue products when reasonably necessary because of inventory, supplier restrictions, legal requirements, suspected fraud, or other legitimate business reasons.

Orders

An order confirmation acknowledges that FacilityReady received an order. It does not necessarily constitute final acceptance or confirmation that the product has shipped.

Orders may be subject to:

  • Payment authorization
  • Security and fraud review
  • Address verification
  • Inventory confirmation
  • Shipping restrictions
  • Quantity limits
  • Product availability

If we cancel a paid order before shipment, we will issue the appropriate refund to the original payment method.

Shipping and Delivery

Processing and delivery timeframes are estimates unless FacilityReady expressly confirms a guaranteed shipping service in writing.

Delivery may be affected by:

  • Carrier delays
  • Weather
  • Seasonal shipping demand
  • Transportation disruptions
  • Incorrect addresses
  • Failed delivery attempts
  • Remote delivery locations
  • Events outside our reasonable control

Orders containing multiple products may arrive in separate packages, through different carriers, or on different dates.

Tracking information and delivery scans are provided by the relevant shipping carrier and may not update immediately.

Please review our Shipping & Delivery Policy for complete information about processing times, tracking, address changes, delayed shipments, and missing-package procedures.

Returns, Refunds, and Cancellations

Returns, replacements, exchanges, cancellations, damaged products, defective products, and refunds are governed by our Return & Refund Policy.

Customers must contact FacilityReady within the applicable period and provide the requested information, which may include:

  • Order number
  • Proof of purchase
  • Product photographs
  • Packaging photographs
  • Shipping-label photographs
  • Description of the issue
  • Product condition
  • Serial number
  • Tracking information

Return locations vary depending on the product and order.

Do not send a return to our legal business address, the sender address on a shipping label, or another location unless FacilityReady provides written return authorization.

Manufacturer Warranties

Some products may include a manufacturer’s warranty.

Manufacturer warranties are governed by the manufacturer’s own terms, registration requirements, exclusions, procedures, and coverage periods.

FacilityReady does not create, extend, or replace a manufacturer’s warranty unless expressly stated in writing.

This section does not limit any right that cannot be waived or our obligations concerning products that arrive damaged, defective, incomplete, or incorrect.

Trademarks and Manufacturer Relationships

Manufacturer names, product names, logos, trademarks, service marks, model numbers, and brand images belong to their respective owners.

Their appearance on facilityready.us is used for product identification and informational purposes where permitted.

Unless expressly stated, the sale or display of a branded product does not mean that FacilityReady or Storevia Limited is:

  • Sponsored by the manufacturer
  • Endorsed by the manufacturer
  • Affiliated with the manufacturer
  • An exclusive distributor
  • An authorized dealer
  • An official representative of the brand

All references to third-party brands remain subject to the rights of their respective owners.

If you are a rights holder and believe content on facilityready.us infringes your intellectual property rights, contact dorhapuspia@gmail.com with sufficient information for us to review the matter.

Website Intellectual Property

The FacilityReady name, original website text, logos, graphics, layout, design elements, and other original content are owned by or licensed to Storevia Limited and may be protected by applicable intellectual property laws.

You may access the website for lawful personal or internal business shopping purposes.

You may not copy, republish, reproduce, sell, modify, distribute, scrape, or commercially exploit protected FacilityReady website content without written permission, except where applicable law permits otherwise.

Third-party product content remains subject to the rights of its respective owner.

Third-Party Services

FacilityReady may rely on third-party companies to provide:

  • Website hosting
  • Payment processing
  • Fraud prevention
  • Analytics
  • Advertising
  • Order fulfillment
  • Shipping and delivery
  • Customer communication
  • Technical services

These third parties operate under their own terms, policies, systems, and service conditions.

FacilityReady is not responsible for a third party’s independent conduct or service failure outside our reasonable control, to the extent permitted by law.

This provision does not remove any responsibility FacilityReady has directly to a customer under applicable law.

Third-Party Links

The website may contain links to manufacturer websites, shipping carriers, payment providers, or other external resources.

FacilityReady does not control every third-party website and does not guarantee its content, availability, security, accuracy, or privacy practices.

A link does not necessarily indicate sponsorship, approval, or affiliation.

Customers should review the terms and privacy policies of third-party websites before providing information or completing a separate transaction.

Website Availability

We make reasonable efforts to maintain the website, but we do not guarantee continuous, uninterrupted, secure, or error-free access.

The website may be temporarily unavailable because of:

  • Maintenance
  • Software updates
  • Network problems
  • Service-provider interruptions
  • Security incidents
  • Events outside our reasonable control

If a website interruption affects an accepted and paid order, we will continue to address that order or provide an appropriate remedy.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

FacilityReady does not guarantee that the website will always be uninterrupted or free from technical errors.

Product warranties are limited to those expressly stated on the product page, provided by FacilityReady in writing, or supplied by the manufacturer.

Nothing in this Legal Notice excludes an express product promise made during a transaction or any consumer warranty, statutory right, or remedy that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, FacilityReady and Storevia Limited will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from use of the website or products.

This may include lost profits, lost revenue, lost data, business interruption, loss of use, or missed installation or project dates.

Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.

Nothing in this Legal Notice excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury where such liability cannot legally be excluded, or any other liability that applicable law does not permit us to restrict.

Some jurisdictions do not permit certain warranty disclaimers or liability limitations. In those jurisdictions, the relevant provision applies only to the extent legally permitted.

Events Outside Reasonable Control

FacilityReady is not responsible for a delay or failure caused by circumstances outside its reasonable control, including severe weather, natural disasters, transportation interruptions, labor disputes, government action, civil unrest, war, epidemics, utility outages, carrier failures, or major network disruptions.

This provision does not eliminate payment obligations already due or customer rights that cannot legally be waived.

Governing Law

This Legal Notice and the use of facilityready.us are governed by the laws of Hong Kong, without regard to conflict-of-law principles.

This choice of law does not deprive consumers of mandatory legal protections that apply in their place of residence and cannot legally be waived.

Any dispute will be handled by a court with lawful jurisdiction unless the parties agree to another legally valid resolution method.

Relationship to Other Policies

This Legal Notice supplements our Terms of Service and other store policies.

If this Legal Notice conflicts with a more specific policy concerning shipping, returns, refunds, privacy, or another subject, the more specific policy generally governs that subject, except where applicable law requires otherwise.

Changes to This Legal Notice

We may update this Legal Notice when our products, services, business practices, website, or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes generally apply from the date they are posted and do not retroactively remove rights attached to an accepted order unless applicable law requires otherwise.

Contact Information

Questions about this Legal Notice may be sent to:

FacilityReady
Legal Business Name: Storevia Limited
Email: dorhapuspia@gmail.com
Phone: +1 (936) 260-5549
Website: https://facilityready.us

Legal Business Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is provided for official correspondence. It is not a walk-in retail store, showroom, customer service center, warehouse, or automatically approved return address.